CRM Technical Consultant

There is a tremendous shift in consumer behavior presenting an even bigger opportunity for businesses over the world that are prepared and positioned to seize it. But this means these organizations need to be able to cope with these challenges!

Have you ever seen the transformation of a caterpillar to a butterfly? No? that is what our customer is experiencing every day, being a family of beautiful butterflies that are easy to distinguish! Our customer would like to take you through that journey of transformation for your business so that your organisation will become that succesful efficient creator you want it to be!

Our customer has a long standing history in Marketing, Sales and Service Automation processes. They truly understand that insights in customer experience, use of intelligence and leveraging the appropriate operational tools will help drive the long-term sustainable goals of an organization.

Established in 2009, our customer has developed a 'Maturity Model' to determine at what level an organization is operating. Depending on the outcome, they can guide and support their clients to improve their market attraction rate and increase the speed of acquiring new business.

It is clear that business systems like Microsoft Dynamics CRM and collaboration tools like Microsoft Office 365 could help aggregate available information and turn it into useful market intelligence. Organizations need flexible business platforms that enables them to swiftly tackle a disruptive economy.

The Services Offering of our customer supports the entire lifecycle of CRM software, as well as the maintenance and hosting of the applications and the systems.

The team members of our customer were the first on the Belgian market in the Microsoft community to commit to the Dynamics CRM suite and ever since they have built up a solid track record in implementation, training and coaching and hosted CRM.


Antwerp, BE


The (senior) CRM Technical Consultant is responsible for the implementation of Microsoft Dynamics CRM and CX² (internal add-on) in accordance with the requirements of the client. The Technical Consultant is triggered to take up the following activities:

1) Analysis of the client's requirements and fit-gap analysis with the product;
2) Planning and timing;
3) Implementation according to planning and agreements with customers.

The (senior) Dynamics CRM Technical Consultant reports to the Project Manager. The most important KPI is the customer satisfaction. Our customer expects the consultant to have a strong and broad interest in CRM and the related Microsoft domains (.NET, SQL Server, SharePoint, BI, ...).

Our customer provides a roadmap for knowledge gathering through training and self-study. Knowledge and innovation are two of their core values.

They predominantly work on projects ot their offices in Antwerp or at their client's premises. Their action radius is international (greater Europe). Our customer expects from their employees to be flexible with travel and culture adjustment.


The (senior) Dynamics CRM Technical Consultant has the necessary technical background to implement the system and also the ability to think customer-, solution- and result-oriented.

The ideal candidate is tri-lingual (Dutch, English and French) as he/she needs to communicate directly with the client and end-user. Seamless cooperation with other colleagues is a must as budgets are tight and planning is strict.

He/She has a very good knowledge of Visual Studio (.NET and Web Services), Microsoft SQL Server (database, Reporting Services) and Azure oriented development.


Our customer offers you a challenging environment:
- A no-nonsense working environment;
- Stimulation of knowledge gathering and sharing;
- Sufficient training and certification tracks;
- Competitive salary package;
- The opportunity to be part of a flexible and pleasant team which strives for excellence;
- The opportunity to be at the core of a fast growing and ambitious company with international opportunities.


Send us your resume!
TEL: 0032471514600